All of our pieces are sent to you in a handmade hatbox wrapped in acid free tissue to keep your design in perfect condition. As all of our designs are handmade by Ursula then you will receive an authenticity certificate, wax sealed and signed.
Delivery takes approximately 4-6 weeks. Bespoke orders have a custom timelines so please contact us by email for a firm timeline. Canada and U.S orders have free shipping with canada post tracked service. All other countries have a flat rate of $50.00 using Canada Post tracked service. All of our designs are handmade upon order so your purchase will be dispatched within 4 weeks.
If your delivery is time-sensitive please contact us with your relevant dates so that we can ensure the delivery is on time. Rush orders are considered upon request.
Our tracked service requires a signature on delivery, within Canada and the U.S your package will arrive within 5 business days and all other countries a little longer. You will be advised on a predicted delivery date by email upon ordering. If you would prefer to use a different method of delivery (ex. courier) then please contact Ursula and she will advise you of the cost.
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